Whether you’re traversing the terrain in an SUV like the Telluride, cruising down the highway in a worldly sedan such as the K5, or saving the planet from emissions in an electric car like the Niro, you know Kia is a great brand. That’s why we need to discuss the value of investing in a relationship with your Kia dealer.
A Kia dealer offers tons of value if you know how to look for it. Your Kia is an incredible investment, and it’s an extension of you. You can manage that investment by establishing and maintaining a strong relationship with your Kia dealer. Whether you’re in the market for a Kia or you have been a loyal Kia driver for years, there are definite advantages to building a bond with a local dealer.
Insider Deals
Insider deals are not a myth; they’re a real thing. Let’s review a few so you can unlock their value.
- Discounts and Savings: A good dealer will let you know where to find money-saving discounts and manufacturer rebates that may be on their website or elsewhere. For example, if you need new tires and there is a buy three get one free coupon on their site, they’ll point it out to you.
- Finance Wizardry: Dealers have finance gurus who can tap into the most creative loans regardless of your credit or income. Let them work some magic to get you your dream car.
- Added Features: Kia dealers will tip you to the stuff you can’t get anywhere else, like an extended warranty. Just ask someone there about the added features, and you’ll be amazed at what might be available to you.
- Tap into Transportation: If you need to borrow a courtesy vehicle or snag a ride to or from the dealer, you can do it. Your Kia dealer won’t want you to be inconvenienced, so this insider deal is out there.
- Always Available: A pro-tip when working with an amazing Kia dealer is access. Whether you want to go in person or you’re shopping online, you’ll find personnel available to address your inquiries.
- Powerful Pull: It’s no secret that world-class Kia dealers have an amazing selection of new and used inventory. What if they didn’t have your specific preferences? Let them cast a net out to their vast network and find your dream car.
Insider deals from trusted Kia dealers mean major rewards for you. It’s not just about throwing in floor mats; it’s about accessing opportunities.
Stellar Service
Even after you’ve bought your Kia, you’ll want to keep it in tip-top shape. This is where getting in good with your Kia dealer can pay off. Let’s review some ways you can realize a magical experience when servicing your Kia at a dealer.
- Simple Setup: The experience starts with how accommodating the dealer is to get an appointment set up. Some people like to call; some just want to go online and do it – a good dealer gives you options.
- Fair and Accurate: A trusting relationship with your Kia dealer means you can have total confidence that they will provide you with a transparent estimate on your service. That makes it easier to know your Kia is getting what it needs at the right price.
- Any Job Accepted: No job is too big or too small at a Kia dealer. Do you need help putting on your new license plates? They’ll do it. Do you need the wipers replaced? No problem. If it’s going on your Kia, they’re the team for the job.
- Reputation Matters: Relationships are built on a foundation of trust. Kia dealers care about their reputation, so by extension, they care about Kia owners. As a result, professionalism and integrity are part of the Kia service culture.
- Parts and Tools: A huge advantage a Kia dealer has over anyone on the planet is that you can be confident they’ll use authorized Kia parts installed using appropriate tools methods. Now you can rest easier.
Build your relationship with your Kia dealer so you can realize these benefits with each service visit.
Thought Leadership
Whether you’re buying a Kia for the first time or the fourth time, or you’re taking your car in for service, Kia dealers are the best destination for finding folks with the most product know-how about your Kia.
- Right Fit: At vehicle purchase, Kia personnel are expertly trained so they can match your car-driving needs and your budget with the right Kia. A strong relationship with a trusted Kia dealer means you don’t have to sort through an ocean of options and choices. The pros know the right Kia that fits your lifestyle.
- Advanced Knowledge: If you really get to know certain team members at your Kia dealer, they’ll tip you to new models, features, and services coming out before anyone else gets the scoop.
The Right Stuff: If you want the most talented professionals with the greatest levels of Kia expertise and know-how, you’ll find them at a Kia dealer. Access to the right knowledge at the right time can help you make the right decisions. - Easy to Do Business: Nobody likes buying or servicing their car if it is complex and cumbersome. That’s why a Kia dealer is the ideal place to turn to if you want it to be seamless, simple, and straightforward. All they do is work with Kia vehicles, so they have the process perfected.
Decisions surrounding your vehicle purchase or service must be made with the best information available. A strong relationship with your Kia dealer means you’ll have access to the personnel with the most knowledge about Kia’s.
Invest In the Process
So now that you know the value of a strong relationship with your Kia dealer, how can you plant the seeds of this relationship so it can bloom for years to come? Let’s take a look at a few best practices.
- Ask Questions: A healthy relationship means you can ask any question, and it is never a dumb question. So ask questions to create clarity in the relationship.
- Make requests: You’ll never get something that you don’t ask for. Provided your request is not insanely unreasonable, your Kia dealer will consider it. So don’t stew over something someone else got and you did not – just ask; maybe it was available for you too.
- Make it Mutually Beneficial: Relationships must have something of value in them for both parties. You know that the Kia dealer needs to make an honest living, so deal fairly with them. Negotiate, but don’t be aggressive about it. Don’t make inappropriate or unreasonable requests, as it can seriously erode the trust you built.
- Be Loyally Consistent: The best way to build a relationship with your Kia dealer is to be loyal and consistently return to them for your service and your future purchase. Referral friends and family and let them know. This is very powerful, and you have this power, so use it wisely.
Reap Relationship Returns
Hopefully, you’ve now seen why it makes sense to be mindful about how you interact with your Kia dealer. If you think about your dealer not as a vendor but as a partner, you can begin to build a relationship that will provide you with great returns over the years.
